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Voicing Your Concerns

If you have a suggestion or complaint, you can take these steps.

  1. Speak Directly with the employee involved
  2. Speak with a Manager or Director
  3. Speak with Chief Executive Officer*
  4. Suggestion Box
  5. File a complaint via our complaint form (available in English and French)

*Speaking with the Chief Executive Officer could lead to them speaking with the Board of Directors.