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Getting the Most from your Healthcare Appointment


Video chat / Phone conference call


Wed, Nov 16 10:00am - 11:30am

Free 1.5 hr workshop that will help give you the information and tools to have more efficient and pleasant visits with healthcare providers.

Register: Getting the Most From Your Healthcare Appointment – Living Well – South East Ontario (

This is a free workshop offered via Zoom. Priority will be given to residents of Southeastern Ontario. If you have any questions about or have issues with your Zoom, or would like to schedule a quick 15 minute practice session, please contact us at [email protected]


Health care appointments can be stressful for any patient. Research shows that patients forget HALF of the information shared during an appointment. Contributing factors include stress; too much information provided too quickly, unfamiliar medical jargon and the patient’s self-confidence level. The evidence is clear, patients who take an active role in their health care are more satisfied, pursue timely and appropriate treatment and have a better quality of life. Communicating well with health care providers is one of the most important parts of getting good care however it takes time and effort by both parties.

Program Description

As the result of client feedback and in conjunction with our current Health Literacy program for providers, the “Getting the most from your healthcare appointment” workshop was developed for the public.

This 1.5 hour interactive workshop focuses on what to do before, during and after an appointment and uses action planning to optimize people’s health. A variety of learning resources are used including information sharing, videos, tools and a resource manual that supports the individual with integrating the skills into their next appointment.

This workshop prepares and empowers individuals to communicate more effectively with their health care provider. Ultimately, patients are the most important members of their healthcare team.

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