{"id":3496,"date":"2024-04-09T17:54:24","date_gmt":"2024-04-09T21:54:24","guid":{"rendered":"https:\/\/kchc.ca\/a-propos-de-nous\/droits-et-responsabilites-du-client\/"},"modified":"2025-04-14T14:16:16","modified_gmt":"2025-04-14T18:16:16","slug":"droits-et-responsabilites-du-client","status":"publish","type":"page","link":"https:\/\/kchc.ca\/fr\/a-propos-de-nous\/droits-et-responsabilites-du-client\/","title":{"rendered":"Droits et responsabilit\u00e9s du client"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">En tant que client de KCHC, vous avez le droit de.. :  <\/h2>\n\n<ul class=\"wp-block-list\">\n<li>\u00catre trait\u00e9 avec respect, courtoisie et dignit\u00e9 dans un environnement s\u00fbr et s\u00e9curis\u00e9<\/li>\n\n\n\n<li>Que votre vie priv\u00e9e soit respect\u00e9e par l&rsquo;ensemble du personnel, des b\u00e9n\u00e9voles, des \u00e9tudiants et des membres du conseil d&rsquo;administration.<\/li>\n\n\n\n<li>S&rsquo;attendre \u00e0 ce que vos informations personnelles en mati\u00e8re de sant\u00e9 restent confidentielles<\/li>\n\n\n\n<li>Conna\u00eetre le nom et le titre professionnel des personnes qui vous fournissent des services et s&rsquo;assurer qu&rsquo;elles sont d\u00fbment qualifi\u00e9es pour vous fournir des soins.<\/li>\n\n\n\n<li>Comprendre et accepter les soins que nous vous proposons<\/li>\n\n\n\n<li>Acc\u00e9der \u00e0 vos propres dossiers en pr\u00e9sence d&rsquo;un prestataire de soins de sant\u00e9<\/li>\n\n\n\n<li>Corriger les erreurs factuelles dans votre dossier<\/li>\n\n\n\n<li>Refuser le traitement et \u00eatre inform\u00e9 des cons\u00e9quences<\/li>\n\n\n\n<li>Consentir ou refuser la divulgation de vos informations de sant\u00e9 personnelles<\/li>\n\n\n\n<li>Conna\u00eetre tous les services que nous offrons \u00e0 KCHC<\/li>\n\n\n\n<li>Avoir le droit de d\u00e9poser une plainte concernant vos soins au KCHC<\/li>\n\n\n\n<li>Avoir le droit de savoir quand vous recevez des services d&rsquo;un \u00e9tudiant et le droit de refuser ces services<\/li>\n\n\n\n<li>Savoir si l&rsquo;un de ces droits peut ne pas s&rsquo;appliquer pour des raisons de s\u00e9curit\u00e9 ou des raisons juridiques.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">En tant que client de KCHC, vous \u00eates tenu de.. :<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Soyez respectueux et attentionn\u00e9 envers le personnel, les b\u00e9n\u00e9voles et les autres clients de KCHC.<\/li>\n\n\n\n<li>Arriver \u00e0 l&rsquo;heure aux rendez-vous et aux programmes.<\/li>\n\n\n\n<li>Pr\u00e9venez-nous 24 heures \u00e0 l&rsquo;avance si vous devez annuler un rendez-vous ou si vous ne pouvez pas assister \u00e0 un programme.<\/li>\n\n\n\n<li>Informez-nous de tout changement dans vos coordonn\u00e9es<\/li>\n\n\n\n<li>Acceptez la responsabilit\u00e9 des d\u00e9cisions que vous prenez concernant vos soins de sant\u00e9 et suivez votre plan de traitement.<\/li>\n\n\n\n<li>Faites-nous savoir si vous ne comprenez pas les informations qui vous sont donn\u00e9es<\/li>\n\n\n\n<li>Sachez que si vous manquez trois rendez-vous sans pr\u00e9avis, il vous sera demand\u00e9 de vous faire soigner ailleurs.<\/li>\n\n\n\n<li>Observer et respecter les politiques du KCHC.<\/li>\n<\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En tant que client de KCHC, vous avez le droit de.. : En tant que client de KCHC, vous \u00eates tenu de.. :<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":152,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3496","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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