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General information

Emergency and Important Phone Numbers

Here are some phone numbers if help is needed:

911 – For police, fire and ambulance. An interpretation service may be accessed. Please state the language required in English.
(613) 549-4660 – Nonemergency Kingston police services
1 (800) 268-9017 – Ontario Poison Centre
1-866-797-0000 – Telehealth Ontario for nonemergency medical advice
211 – To find programs and services in the community

Welcome Gift

The City of Kingston gives some newcomers a welcome gift with:

  • Kingston Transit pass and a class on how to ride the bus
  • Fitness pass
  • Grand Theatre tickets
  • Day passes to local museums
  • Information about community programs and services
  • To pick up a welcome gift, please visit:
  • KCHC – Immigrant Services at 201-837 Princess Street (main office) or 263 Weller Avenue, or
  • ACFOMI at 760 Highway 15

To pick up a welcome gift, please visit:

  • KCHC – Immigrant Services at 263 Weller Avenue, or
  • ACFOMI at 760 Highway 15

No appointment is needed to pick up a welcome gift.

Canada, Ontario and Kingston

Canada is the second largest country in the world. There are more than 37 million people who live in Canada. 21% of those people were born in other countries.

There are 10 provinces and 3 territories in Canada. The Province of Ontario is the most populated province. The City of Kingston is located in the Province of Ontario.

Canada has 3 levels of government:

  • Federal
  • Provincial
  • Municipal

Prime Minister Justin Trudeau is the federal head of the government. The federal government is responsible for things that affect the whole country like national defence and immigration. The federal government is represented in Kingston by Members of Parliament (MPs). The MP in Kingston is Mark Gerretsen.

The Province of Ontario’s head of government is Premier Doug Ford. The provincial government is responsible for things such as healthcare and education. The provincial government is represented by Members of Provincial Parliaments (MPPs). The MPP in Kingston is Ian Arthur.

The municipal or local government in Kingston is responsible for local matters. Mayor Bryan Paterson is head of the city of Kingston.

Becoming a Canadian Citizen

Convention refugees are automatically considered permanent residents. After a few years in Canada, permanent residents may choose to apply for Canadian citizenship.

Benefits of being a Canadian citizen include:

  • Vote and running for political office
  • Getting a Canadian passport
  • Not having to regularly renew the permanent resident card

To apply, Permanent residents must:

  • Have proof of English or French ability
  • Live in Canada for at least 3 out of 5 years
  • File taxes

KCHC – Immigrant Services can provide administrative support and answer some questions. Immigration consultants and lawyers can help with the application.