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This program is available at both our Weller and Napanee sites.

What is Clinical Telemedicine?

Clinical Telemedicine appointments are like regular “face-to-face” appointments with a specialist or health care provider using two-way secure video conferencing equipment. This allows patients to access a specialist anywhere in Ontario. These specialists may not be available close to the patient’s home.

Appointments are facilitated at Kingston Community Health Centres or at one of our partner sites. Our partner sites include:

  • Fairmount Home
  • Hotel Dieu Hospital
  • Maple Family Health Team
  • Napanee Area Community Health Centre
  • Street Health Centre 
  • Sharbot Lake Family Health Team
  • Mohawks of the Bay of Quinte

Kingston Community Health Centres is the central site for coordinating the appointments for residents of Kingston, Frontenac, Lennox and Addington counties. 

This service is free to residents of Ontario with a valid OHIP card.

The benefits of telemedicine include: 

  • Decreased travel time and decreased cost of gas and parking;
  • Receiving care closer to home can reduce the stress of travelling for the patient and their family;
  • Reduces the need for alternative care arrangements;
  • Reduces the time lost from work;
  • Minimizes rescheduling of missed appointments due to bad weather or having patients travel during risky weather conditions.

The Clinical Telemedicine nurses are available to support the patients and their families before, during or after the appointment. The nurses assist the consultant or health care provider to complete protocols.


Your family physician or health care provider may fax a referral to the Clinical Telemedicine Program if this is appropriate for you. When the consultation time is scheduled, one of our Clinical Telemedicine nurses will contact you to confirm your appointment and help coordinate any tests or blood work prior to the appointment.


Phone: 613.542.2949 x1170 
Fax: 613.542.7657
Email: [email protected]


Monday to Friday: 8:00 a.m. – 4:30 p.m.