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Consumption and Treatment Services

Integrated Care Hub

The Integrated Care Hub (ICH) opened in 2020 to meet the needs of underserved individuals in our community who may experience barriers to care, a service gap that was both highlighted and exacerbated by the COVID-19 pandemic. It provides 23/7 low-barrier and wrap-around services for individuals with immediate needs such as safety, food and rest and longer-term needs such as substance use and mental health. The ICH is operated by Trellis HIV and Community Care (formerly HARS) with harm reduction and Consumption and Treatment Services (CTS) offered by KCHC. The site provides three main services:

  • Consumption and Treatment Services
  • Drop In Services
  • Rest Zone

The goal of the integrated care model is create a safe and welcoming space where individuals can connect with local services. The ICH offers a person-centred approach to care, where services offered are specific to an individual’s need and desire for support. The ICH provides value-driven care based on the principles of harm reduction, trauma informed care, stabilization, wellness and cultural safety.  Anyone over the age of 16 is welcome to attend the ICH and access its associated services. 

Consumption and Treatment Services

In 2018, KCHC began operating a supervised consumption site at the Barrack Street site of Street Health Centre with services being moved to the Integrated Care Hub in 2020. KCHC is one of many organizations across Canada that have an exemption from Health Canada that allows the provision of health services in a compassionate and hygienic environment for people to ether inject, swallow or snort pre-obtained drugs under supervision. The services provided by supervised consumption sites are internationally recognized as an important and evidence-informed component of a comprehensive approach to working with individuals who use substances. Services are provided by a paramedic and staff with experience in harm reduction, including persons with lived experience.

As a satellite site of Street Health Centre, the CTS can connect individuals with a wide variety of programs and services including primary care, addiction medicine (including opioid agonist treatments such as Suboxone), referrals to residential treatment and detoxification services, mental health case management, and many other community health and social services.

Primary care is offered on-site by RNs from Street Health Centre, who can also connect clients with an on-going primary care provider or rapid access addiction treatment through Street Health Centre.

The overdose crisis remains a public health emergency and the life-saving services offered by the CTS are an essential service for those in our community.  Our staff provide a safe, supportive and nonjudgmental space where individuals can use substances and have access to treatment services. The site is open 11 a.m. – 7 p.m. 

Services include: 

  • Supervised consumption services including overdose response
  • Naloxone kits and training
  • Harm reduction education
  • Harm reduction supplies, including safer injection kits (needle/syringe program), safer sex kits, biohazards disposal bins, safer inhalation equipment
  • Disposal of used harm reduction supplies
  • Primary care services
  • Referrals to community services, including but not limited to primary care, substance use treatment services, health and social services
  • First aid and wound care via the on-site paramedic

Drop In Services

Operated by Trellis, the drop in aims to meet the immediate needs of individuals and connect them with required services in the community.

Services include:

  • Access to meals
  • Harm reduction education
  • Needle/syringe program
  • Naloxone kits and training
  • Provision of referrals to local health and social services
  • Linkages to community organizations when they are onsite (including, but not limited to Addiction and Mental Health Services and Home Base Housing)

Rest Zone

Operated by Trellis, the rest zone provides a safe and comfortable space for individuals to rest and sleep. This service is available 23 hours a day with on-site staff. 

Support CTS

If you’d like to support the work of CTS at the Integrated Care Hub, you can make financial donations via the Trellis donation page (and you can specify where you would like your donation to go).

If you’d like to support the work of CTS by volunteering, please visit our volunteering page to get connected!

Learn more

You can find out more about supervised consumption sites and services on Health Canada’s website.

Want to know more about what we do and why we do it? Contact [email protected]


661 Montreal Street
Kingston, ON K7K 3J3
Phone: (613) 329-6417 


Consumption & Treatment Services: Open 9 a.m. – 9 p.m., 7 days a week

Drop In & Rest Zone: Open 23 hours a day, 7 days a week