Position Summary
This position focuses on pro‐active engagement with clients, patients, and visitors to Kingston Community Health Centres. The Client Service Ambassador will aim to improve the overall client experience and to help prevent and/or reduce violent and aggressive behavior. This will be accomplished by using hands off strategies that are respectful, empathetic, and supportive, aimed at promoting a safer environment for clients, staff, and visitors to the centre. Engagement with the Client Service Ambassador will create opportunities to enhance the client experience by making connections with those in the building or on the property and, where possible, alleviating daily stressors and anxiety through respectful interpersonal interactions and service referrals.
Internal Applicants Express Interest Here