Empowering practitioners to have greater agency in health literacy of their patients. This workshop provides training in fundamental concepts from the health literacy universal precautions and teaches core skills including how to use resources, plain language, teach-back, and ask-offer-ask.
Join us for this morning workshop on Wednesday, June 17, 2026 from 8:30am to 11:30am EST.
Please note that we can only accept Ontario residents.
A patient’s health literacy is their ability to read, understand, and use health care information to make informed decisions and modify behaviours that affect their personal healthcare needs. Promoting health literacy creates a more collaborative care environment, one that empowers patients to have greater agency in, and control over, their own care decisions.
CCMI’s Health Literacy offerings emphasize the importance of being able to support patients and communicate clearly so that patients and family members can truly participate in care. Participants will gain an understanding of health literacy concepts and learn practical skills for engaging with patients to ensure clear and effective communication.
You will learn:
- Define health literacy.
- Describe impacts of health literacy.
- Describe components of health literacy.
- Describe factors that contribute to low health literacy.
- State reasons for Universal Precautions in Health Literacy.
- Describe ways to create a welcoming environment.
- Describe the key learner.
- Use plain language principles for written and oral communication.
- Demonstrate effective methods to use materials in practice.
- Define and demonstrate teach-back.
- Describe the evidence for using teach-back.
- Demonstrate ask-offer-ask.
- Describe contribution of understanding to medication adherence.
See more at: Health Literacy Workshop or Webinar for Front-Line Clinicians: – CCMI