This workshop offers training in the fundamental principles of health literacy universal precautions and teaches essential skills, including using resources effectively, applying plain language, practicing teach-back, and using the ask-offer-ask approach. Health literacy refers to a patient’s ability to access, understand, and use healthcare information to make informed decisions and manage behaviors that affect their personal health. Enhancing health literacy fosters a more collaborative care environment, empowering patients to take an active role in—and have greater control over—their healthcare decisions.
CCMI’s Health Literacy offerings focus on helping healthcare providers support patients and communicate clearly, enabling patients and their families to fully participate in care. Participants will gain a solid understanding of key health literacy concepts and learn practical skills to engage patients effectively, ensuring clear and meaningful communication. After this workshop, you will be able to:
- Define health literacy, its impacts, components, and factors that contribute to low health literacy
- Learn reasons for Universal Precautions in Health Literacy
- Describe ways to create a welcoming environment and the key learner
- Use plain language principles for written and oral communication
- Demonstrate effective methods to use materials in practice, and ask-offer-ask
- Define and demonstrate teach-back and evidence for it
- Describe contribution of understanding to medication adherence